[Resolved]  Snapdeal.com — Refused to Return

Order ID: [protected] (1 Item)
Placed on 05 Oct, 2016

product name : Redmi Note 3 32 GB

Immediately after receiving the product I place the replacement request as the product has many problems. No tried to contact me till Now but they have updated "Replacement request resolved.
12:59 PM, 07 Nov, 2016
Unable to contact you
09:31 AM, 04 Nov, 2016"
Totally cheating with me . How many times you have tried to contact with me ? If you don't return the product I'll have to file a case to the consumer court with all details. Contact No : [protected] ( Dr. Amit Mandal)
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Dec 13, 2016
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Nov 12, 2016
Snapdeal.com Customer Care's response
Dear Amit Mandal Mandal,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal
Complaint comments 

Comments

Do you have any update ? How long I'll wait ?
Snapdeal.com Customer Care's response, Nov 16, 2016
Verified Support
Dear Amit Mandal Mandal,

We sincerely regret any inconvenience you have faced and assure you that your concern is being looked into. Our team will check and update you regarding the concern.

Regards,
Team Snapdeal

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