[Resolved] Snapdeal.com — Regarding mobile replacement issue (reference number for this query is[protected] | |||||
I have booked a swipe konnect plus mobile Order ID: [protected] on Placed on 05 Oct, 2016. I Have received a used mobile. it is having little bit scratches looking like old mobile. So that i send the return request. service engineer also check and confirmed as used mobile. pickup executive also taken back. But now i got a below mail from you as your item did not meet our quality check criteria, we are unable to generate replacement for it. Your replacement request has now been closed. But i want only Brand new seal mobile... i Have not paid amount for second hand mobile. i already wait for near 30 days. i have tired in follow up always with customer care. Was this information helpful? | |||||
Dec 3, 2016 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Oct 31, 2016 Snapdeal.com Customer Care's response Dear simhakishore, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim. Regards, Team Snapdeal Verified Support Nov 01, 2016 Snapdeal.com Customer Care's response Dear shaluatharv, We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details. We assure you all possible help. Regards, Team Snapdeal Verified Support Nov 01, 2016 Snapdeal.com Customer Care's response Dear mohan dalal, We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details. We assure you all possible help. Regards, Team Snapdeal Verified Support Dec 03, 2016 Snapdeal.com Customer Care's response Dear simhakishore, We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance. Regards, Team Snapdeal | |||||
 2 Comments | |||||
Comments
I order for a whitecherry mi seven 4g phone with 2800 mh battery, android version lollipop but i got whitecherry mi seven 3g phone with 2900 mh battery and Android version marshmallow. So now I want to replace this phone with whitecherry mi seven 4g phone. Please please help me
Snapdeal.com Customer Care's response, Nov 9, 2016
Verified Support
Dear mohan dalal,
We hope your concern is resolved. Please drop us an email at writetous@snapdeal.com in case you need any further assistance.
Regards,
Team Snapdeal
We hope your concern is resolved. Please drop us an email at writetous@snapdeal.com in case you need any further assistance.
Regards,
Team Snapdeal
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Who can help in this case.
We hope your concern is resolved. Please drop us an email at writetous@snapdeal.com in case you need any further assistance.
Regards,
Team Snapdeal