[Resolved]  Snapdeal.com — Regarding order no. [protected]

I placed an order in snapdeal for Nike flex supreme tr3 on 22.04.2015... and yesterday on 30.04.2015 they asked me to come around 3-4KMS away from my actual ordered location to collect my product...They are arguing that the service is not available at the ordered location. I even told them that i can pick it up from a place they tell. But today I was told that my shipment has been send back.
I have only one query that if GoJavas service is unavailable at my location then why was my order accepted.The company should have imtimated me in advance.
Then i lodged a complaint in the evening with gojavas for which they said that the product will be delivered in the next 24 hrs..They even messaged me regarding that.
Now today when i again called them, they said they have send it back.
I have already paid for the product and I WANT THE PRODUCT I ORDERED. Contact gojavas and even if they shipped it back re ship the item and deliver it before 4th of May.
My Snapdeal Order No is [protected]
Tracking No is 1449014

Gojavas
customer care is really bad.
I ordered nike flex supreme tr3 shoes from snapdeal. They send it through gojavas. On 30th of April I got a call from gojavas that they cannot deliver it at the given address. Although they accepted the pincode when i ordered it and they should have delivered it to the given address, I still told them that i can pick it up from their hub. I even have a recording of it. But they shipped the item back to gurgaon. And when I called gojavas again, the call was answered by a customer care executive named PRAVEEN. And he was very very rude. I have a recording of that too. If gojavas doesn't do anything about ot I am going to complaint to consumer forum court.

Dear sanwar,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online

I got a call from gojavas telling me that the shipment has been send back as the pincode provided by snapdeal was incorrect. The pincode that i have provided in the address is totally correct. They said that i need to reorder it. Is this a solution? Do you think that after this experience i will shop again from snapdeal.

Dear sanwar,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

Dear sanwar,

We sincerely apologize for the inconvenience.
Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

Thank you for your cooperation.

Regards,
Snapdeal Online Team