[Resolved] Snapdeal.com — Returned Item is being Denied

Lenni George

from Bhubaneshwar, Odisha

Address:	560038
Website:	www.snapdeal.com

The item that was ordered was returned by us the very next day. I have been trying to contact Snapdeal through the number provided and waiting several minutes every time only for no response. The order was place on the 12 of October, delivered on the 20th, and returned on the 21nd. The package is being sent back with no reason. Promising services are not being lived up to. As a consumer, I feel helpless with the way things are going. There is no point of contact with the warehouse/snapdeal.

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Nov 25, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2016

Snapdeal.com Customer Care's response Dear Lenni George,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Verified Support

Dec 03, 2016

Snapdeal.com Customer Care's response Dear Lenni George,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal