Snapdeal.com — Returning of the product

Address:

Hyderabad, Andhra Pradesh

I already kept for return request and they called me whether I am willing to return the product and also the money to be credited in snap deal account and I told yes and the amount can be credited in the snap deal account but latter nobody took the parcel back and now when I am choosing the return option on the product once again it is showing that it is not applicable