Comments
Dear Customer,
We apologise for the inconvenience caused to you. We would request you to please share the awb/tracking id of the order delivered by us so that we may get it checked at our end and provide you a resolution asap. You may also share the details at [protected]@gojavas.com.
Regards,
Team gojavas
We apologise for the inconvenience caused to you. We would request you to please share the awb/tracking id of the order delivered by us so that we may get it checked at our end and provide you a resolution asap. You may also share the details at [protected]@gojavas.com.
Regards,
Team gojavas
Dear sir,
My self Ajith reddy . I had placed my order on SNAPDEAL. MY Order ID [protected] .Woodland Gd0491108w13 - Khaki Casual Sandals For Men worth of rupees 2500.
I have raised a complaint 2daysback and you have said that my refund is initiated. Will you please inform me in how many days money will be credited.
My self Ajith reddy . I had placed my order on SNAPDEAL. MY Order ID [protected] .Woodland Gd0491108w13 - Khaki Casual Sandals For Men worth of rupees 2500.
I have raised a complaint 2daysback and you have said that my refund is initiated. Will you please inform me in how many days money will be credited.
Hi Ajith,
Our team got in touch with you and informed that complaint couldn't pass our internal checks and refund/replacement is not possible.
Thanks,
Team Snapdeal
Our team got in touch with you and informed that complaint couldn't pass our internal checks and refund/replacement is not possible.
Thanks,
Team Snapdeal
Dear sir,
please inform me why refund and replacement is not possible . Mistake is with you and you are making me to suffer .My money and shipment both are with you and you are not providing me either money or shipment and this is how you deal with costumers.
KINDLY PROVIDE ME THE REASON WHY REFUND OR REPLACEMENT IS NOT POSSIBLE .your team member just informed me that refund or replacement is not possible he did not give any information why it is not possible.
ALSO ANSWER ALL MY QUESTIONS WHICH I HAVE RAISED IN PREVIOUS COMPLAINT
please inform me why refund and replacement is not possible . Mistake is with you and you are making me to suffer .My money and shipment both are with you and you are not providing me either money or shipment and this is how you deal with costumers.
KINDLY PROVIDE ME THE REASON WHY REFUND OR REPLACEMENT IS NOT POSSIBLE .your team member just informed me that refund or replacement is not possible he did not give any information why it is not possible.
ALSO ANSWER ALL MY QUESTIONS WHICH I HAVE RAISED IN PREVIOUS COMPLAINT
Dear Ajith,
We have escalated this case again internally and one of our representatives will get in touch with you to assist with this.
Thanks & Regards,
Team Snapdeal
We have escalated this case again internally and one of our representatives will get in touch with you to assist with this.
Thanks & Regards,
Team Snapdeal
what do mean by internal checks what are you doing he did not explain me anything about why refund or replacement is not possible .
will you mind if you say me the policy of your company.According to me your policies are cheat the costumer anyway he is not having power to do anything .he should listen to what ever we say right
THIS IS MY THE FINAL TIME THAT I AM TALKING TO YOU WITH SUCH PATIENCE.kindly say me why refund or replacement is not possible OTHER WISE I AM GOING TO TAKE THIS COMPLAINT TO ANOTHER LEVEL
will you mind if you say me the policy of your company.According to me your policies are cheat the costumer anyway he is not having power to do anything .he should listen to what ever we say right
THIS IS MY THE FINAL TIME THAT I AM TALKING TO YOU WITH SUCH PATIENCE.kindly say me why refund or replacement is not possible OTHER WISE I AM GOING TO TAKE THIS COMPLAINT TO ANOTHER LEVEL
Dear Ajith,
We request you to allow us some time as our team is working on your concern. Our representative will get in touch with you.
Regards,
Team Snapdeal
We request you to allow us some time as our team is working on your concern. Our representative will get in touch with you.
Regards,
Team Snapdeal
dear sir.
WHY REFUND OR REPLACEMENT IS NOT POSSIBLE.I AM YOUR COSTUMER AND YOU NEED TO GIVE ME THE REASON WHY IT IS NOT POSSIBLE.WHAT THE HELL ARE YOU DOING I AM ASKING FOR REASON AND YOU ARE SIMPLY SAYING WE WOULD NOT BE ABLE TO PROCESS REPLACEMENT/REFUND
YOU ARE NOT IN A POSITION TO GIVE ME REASON AND YOU ARE INDIRECTLY STEALING MONEY FROM ME .WAH WAH AND THIS IS HOW SNAPDEAL DO BUSINESS
for your kind information i am not at all going to leave this case i am going to make it viral if you dont solve this that is what happens.mistake is with you and you are making me to loose money what the hell is this
WHY REFUND OR REPLACEMENT IS NOT POSSIBLE.I AM YOUR COSTUMER AND YOU NEED TO GIVE ME THE REASON WHY IT IS NOT POSSIBLE.WHAT THE HELL ARE YOU DOING I AM ASKING FOR REASON AND YOU ARE SIMPLY SAYING WE WOULD NOT BE ABLE TO PROCESS REPLACEMENT/REFUND
YOU ARE NOT IN A POSITION TO GIVE ME REASON AND YOU ARE INDIRECTLY STEALING MONEY FROM ME .WAH WAH AND THIS IS HOW SNAPDEAL DO BUSINESS
for your kind information i am not at all going to leave this case i am going to make it viral if you dont solve this that is what happens.mistake is with you and you are making me to loose money what the hell is this
Hi Ajith,
We already informed you that we would not be able to process replacement/refund.
Thanks,
Team Snapdeal
We already informed you that we would not be able to process replacement/refund.
Thanks,
Team Snapdeal
replacement of micromax data card
Micromax data card delivered by you has some falt and not working.so kindly replace it.Not yet dispatched pending from 3rd feb
Worst Worst Sanpdeal Worst... My order number [protected]. Snapdeal people not yet bothering to dispatch my order which was placed on 3rd feb. I did payment through my card. And till now there is dispatch. I need productSnapdeal fooling customers by changing MRP of products
Please see the attachment. Intex Amaze MRP is 12490/- And you can clearly see in image what snapdeal has done.Puma slippers
My order I'd no. [protected]For puma slippers, I received my invoice by email ID but order is not delivered to me. Status show the order is delivered successfully. Now what I do.sir please kindly refund my payment. I never purchase any product on snapdeal. Because your service is totally bad and not reply the complain. Dear jeebanananda,
Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.
Regards,
Team Snapdeal
Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.
Regards,
Team Snapdeal
Dear Riyank Arora,
Kindly share your registered email id and contact details on [protected]@snapdeal.com to assist you further.
Regards,
Team Snapdeal
Kindly share your registered email id and contact details on [protected]@snapdeal.com to assist you further.
Regards,
Team Snapdeal
Hi jeebanananda,
Hope you are doing good.
We hope your concern is resolved. Please write to us at [protected]@snapdeal.com in case you need any assistance.
Thanks,
Team Snapdeal
Hope you are doing good.
We hope your concern is resolved. Please write to us at [protected]@snapdeal.com in case you need any assistance.
Thanks,
Team Snapdeal
Dear Riyank Arora,
We have not received the requisite details on your concern. Kindly share your registered email id and contact details with us on [protected]@snapdeal.com so that we may assist you further.
Regards,
Team Snapdeal
We have not received the requisite details on your concern. Kindly share your registered email id and contact details with us on [protected]@snapdeal.com so that we may assist you further.
Regards,
Team Snapdeal
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Complaints
14445
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2758
Resolved
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+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
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Hope you are doing good.
We wish to inform you that your refund has been initiated from our end.
Regards,
Team Snapdeal