Snapdeal.com — Snapdeal refuses to delete account

Someone else placed order using my account and snapdeal refuses to delete my account

We are unable to delete the email address associated with your Snapdeal Account. We value our customer's security and privacy. Keeping this in mind, we do not allow any delete in the email address associated with an account.

And we understand your concern regarding your email ID being used for placing an order with us. We would like to inform you that someone might have used the same mistakenly while placing the order. As a facility for customers, anybody can place the order without creating account on our website.

We regret the inconvenience experienced by you.

If you require any further assistance, feel free to reply, we'd be glad to help you.
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Snapdeal.com customer support has been notified about the posted complaint.
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Dear Customer,

Hope you are doing well.

Really sorry for the unpleasant experience. Please share your account details so that we can help you better.

Regards,

Team Snapdeal
I have been in contact with the snapdeal pathetic customer service for 11 DAYS: Here is the reference number 82218803.
They keep telling me I will receive a response in 24 hours, and it has been 11 DAYS! ABSOLUTELY PATHETIC!

Here is the latest message:

Dear Customer,

We regret for the inconvenience. We have prioritized your request and assure you, that you will get a response in next 24 hours. Please accept our apologies for the inconvenience you have experienced.

If you have any other questions or concerns, feel free to reply, we'd be glad to help you.

Team Snapdeal

Issued on: 29 Jul 22 - 12:47 AM

It says 24 hours, but now it has been 3 days!

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