Snapdeal.com — Snapdeal suborder no- [protected]

Address:

Kolkata

I ordered churpi (natural processed cheese) from snapdeal. The product is tasteless and I wanted to raise complaint but snapdeal is not allowing me to do so.

I have tried 'call me now' option many times but did not get any call back.
I tried chatting with the bot but they eventually ask you to press 'call me now' option and it was not happening.
i tried raising complaint but my complaint is not getting saved- it is showing 'invalid ticket no and email'

So, i had no other option but to post it here.
I didnt know Snapdeal had WORST customer service ever.
There was no way i could contact the agent.

I need refund for the product.
PLEASE RESPOND BACK.