[Resolved] Snapdeal.com — Unable to return/cancel order despite the fact defective item received two days before

SHAZ82

from Rengali, Odisha

Address:	New Delhi, Delhi, 110075
Website:	snapdeal.com

Dear Sir,

Replacement order, Order ID: [protected] of sandisk 32 GB micro Sd card has been received on 23-10-16, but this is also not working.It is looking like you have dispatched fake micro SD. It is not at all reading and storage space showing as 0 bytes.

I have tried to call on its customer care no.[protected] but only computerized voice is coming with not any relevant options. I have mailed on [protected]@snapdeal.com but no one responded again i mailed on [protected]@snapdeal.com but no one responded.

please help as this is cheating and un-professional practices.

with regards,

S RAZA

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Nov 26, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 26, 2016

Snapdeal.com Customer Care's response Dear SHAZ82,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Verified Support

Dec 02, 2016

Snapdeal.com Customer Care's response Dear SHAZ82,
We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.
Regards,
Team Snapdeal