[Resolved] Snapdeal.com — Unfair practice regarding order for brut deodorant original 200ml (Buy 1 get 1 free)

rsnhpc

from Jammu, Jammu and Kashmir

Address:	Gurgaon, Haryana, 122016
Website:	Snapdeal.com

I had placed order number for brut deodorant original 200ml (Buy 1 get 1free) on 01 feb 17 and order id was [protected], which was delivered on 05 feb 2017. I found that one bottle of deodorant was ulmost empty and therfore i registered my concern with snapdeal. But, snapdeal did not process my request on technical reason of late information. First time i feel cheated with such unfair practice of this reputed company, snapdeal.com. I have tried to convince the customer executive about this incident but he did not consider to make good the loss i suffered. I thus request the higher management of snapdeal to look into this incident and either replace the empty deodorant or refund my order amount immediately.

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Apr 4, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Mar 03, 2017

Snapdeal.com Customer Care's response Dear rsnhpc,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,

Team Snapdeal