[Resolved]  Snapdeal.com — Worst company to order product

Address:560037
Website:Www.snapdeal.com

On 15th January I placed an order for luminous inverter and at the time of purchase they showed me to select local delivery by which I will get the order max by 16th January from some local store but now it is 17th January 17:28:00 and the product is still not despatched and after calling them for more then 50-60 time and also after lot of emails also their is no resolution, as this time I got a long weekend from 15th to 17th I thought if I will get it by 16th I will install it by 17th but till now they didn't delivered, if they can't deliver they should have notified from the first by which I could have get it from some local shops but they didn't did that I lost all my trust from snapdeal. I just talked to one advocate to file a consumer case against them will update the hearing which can help others to take legal actions against unreliable companies like snapdeal.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Aug 9, 2021
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

Order Id: [protected]

Dear shubham556,

Hope you are doing good.

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Snapdeal Team
Dear shubham556,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Regards,
Snapdeal Team
snapdeal is worst company according to sellers. This company always charged more logistic than actual which effect on customers. Because if seller get it charged extra money then seller will increase the rates and it effects on customers. So I will prefer not to purchase anything from snapdeal. Go for flipkart or paytm.
Dear rahulsharmafor

We apologize for the inconvenience. We care about your grievance, please share seller ID at [protected]@snapdeal.com so that we can assist you.

Thank you for cooperating.

Regards,
Snapdeal Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information