[Resolved] Snapdeal.com — Wrong product received / used product

rajesh0891

from Visakhapatnam, Andhra Pradesh

Address:	Visakhapatnam, Andhra Pradesh, 530046
Website:	www.snapdeal.com/product/reebok-white-running-shoes-with/684258770424

I have ordered for Reebok White Running Shoes with Sunglasses at rupees 1999/- as 68% discount as price shown is 6200/-
but in box it is is mentioned as 3699/- and the sun glasses are dirty and shoe also not comfortable . so i go for returned/replace the product.
the snap deal courier boy taken the product after 8 days they made a call that quality check is failed and the same product will be sent back.
after 8 days i got the courier with completely different product i.e black shoes in worst condition

Rajesh
[protected]

+5 photos

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Jan 2, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 29, 2016

Snapdeal.com Customer Care's response Dear rajesh0891,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require
further assistance in the interim.

Regards,
Team Snapdeal