[Resolved] Snapdeal — Damaged Product as replacement

narendra.shere

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

I have bought Datawind Tab 7CZ on 8th march and received faulty product on 13th March send for replacement on 27 March and told to me that I am getting a replacement. Today ie on 13th April I received a same Tab with Screen Damaged. Is this a kind of Product & after sales service provided by Snapdeal?????. No Superviosor want to attend the call ewvery time I am getting answer that Superviosr is Busy and we will arrange call back. Out of 10 time I received only twice a call from snapdeal. My registered mobile number is [protected] Old complaint number is 5167995 New Complaint Number is 5520871 When I will be getting Refund back. Snapdeal is very very bad after sales service and giving harassment to the Customer like me for unnecessary stretching issue for past one month. They are just showing that we are resolving in 48 hrs but never within 48 hrs.

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Aug 13, 2020

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Apr 15, 2014

Updated by narendra.shere Snapdeal Service is pathetic. It is more than two months now and I am still waiting for Refund. Every time Supervisor Ms. Kashual Sharma called and saying I will getting in 48 hours last called I received on last Thursday dated 10th April and till now no refund, no phone call.

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Comments

snapdeal_help

from Delhi, Delhi

Dear Narendra Shere,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

narendra.shere

from Mumbai, Maharashtra

Snapdeal Service is pathetic. It is more than two months now and I am
still waiting for Refund. Every time Supervisor Ms. Kashual Sharma
called and saying I will getting in 48 hours last called I received on
last Thursday dated 10th April and till now no refund, no phone call.

narendra.shere

from Mumbai, Maharashtra

This snaps of Damaged Tab I already sent and also it has picked up from my place 20-25 days before.

narendra.shere

from Mumbai, Maharashtra

I am still not got the resolution. I logged complaint in 19th April 2014. Complaint no. 5167995.

mohd zia ul abideen

from Hyderabad, Telangana

TO
THE SNAPDEAL
IAM THE CUSTOMER I BOUGHT HOOKAH FROM SNAPDEAL FROM THE OFFER OF BUY ONE GET ONE FREE
SO ONE HOOKAH IS DAMAGE I WANT TO RETURN THAT HOOKAH.
MY ORDER NUMBER IS : [protected] Order Placed On :[protected]:09:53

Austin Titus

from Lucknow, Uttar Pradesh

Hi

This is to inform you that i buy a Maxel Trimmer on 25th November 2014.

Which is not working after one use so request you to please replace it

Regards
Austin