Snapdeal — Damaged product - replace

Address:Jaipur, Rajasthan, 302017
Website:www.snapdeal.com

Sir,

I ordered "Magnetic Vibra + Sauna Belt" from Snapdeal and today I received it. When I started it on, there is red light but it is not vibrating. It is not working properly.
Also, I ordered for Free Size but what I got is not Free Size.
Sir, I am a regular customer of Snapdeal. You can check my order history. Sir, we trust Snapdeal and it has a huge goodwill in our eyes. Your some customer care executives are not supportive. They do not work according to the name of Snapdeal.
Please replace the product so that it can be used.
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Snapdeal.com customer support has been notified about the posted complaint.
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Dear AmitabhGarima

We have escalated your concern to our team and are working on it. Resolution would be provided at the earliest, request you to cooperate in the meantime.

Regards,
Snapdeal Team

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