Snapdeal — Faulty Watch Delivered

Address:

Chennai, Tamil Nadu

I purchased a "EXOTICA EF-N-07-FUCHSIA WOMEN'S WATCH" Order ID: [protected] and immediately after a week the watch stopped working. I tried calling the customer care and they provided me a number for Chennai which actually was for a watch store located somewhere in Spain. Erroneous mistake on part of the customer representative. They work with closed eyes, whatever you saw without validating forwarded to the customer. This is exactly like horses running with closed eyes- no presence of mind at work. They are not able to help with a local service centre contact in Chennai and finally they say they can't do much about it and you have to live with it. You clearly mentioned on the paper and on the box that its one year manufacturer warranty with a slip in it, so does your responsibility ends after delivering the product and you have no commitment to help the customer after that. I should take the opportunity to say that your company have a very poor service and now I want a refund for the watch ASAP.