[Resolved] Snapdeal — I got faulty motherboard

Kulvinder Singh Vilasra

from Muzaffarnagar, Uttar Pradesh

Address:	262311
Website:	Snapdeal. Com

Sir on 3 Nov I ordered a PC motherboard from snapdeal. I got my order on 12 Nov. When I tested my motherboard it was not working. After that I requested to refund my money. Then from snapdeal I got a mail with link where I got return form with address of snapdeal warehouse where I have to send back PC motherboard. And they also demanded scanned copy of copy receipt. When I sent back faulty motherboard and I also uploaded courier receipt as demanded. When I tracked my courier it was insufficient delivery address and my courier is coming back to me.
Sir please tell me now what can I do. So I can get my money back.

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Dec 27, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 22, 2016

Snapdeal.com Customer Care's response Dear Kulvinder Singh Vilasra,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal