Snapdeal — No refund

Address:New Delhi, Delhi, 110001
Website:www.snapdeal.com

I am order a laptop but box was empty
i am complaint on 18/03/2016 but 14/04/2016 they refused refund/replacement
i have all mail from snapdeal which they time to time send me
they tell me that your amount are covered our protection policy
but yesterday they refuse
when i received empty box what is my fault i pay 21000/- and i am in job you understand that what is the value for me
snapdeal order id and complaint no is given below
Order ID: [protected] Reference no: 21024272
+5 photos
Was this information helpful?
No (0)
Yes (0)
Snapdeal.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

i am continuously call or mail from 18/03/2016 but not any reply from snapdeal side and 12/04/2016 i call customer care one of the executive tell me that your refund is initiated and reflect in your bank account in next 3-4 days but on 13/04/2016 i call again customer care and then one of the executive tell me that your refund refused
you can check my call from [protected] on 12/04/2016, your all call recorded
so you can check
i give all images or id's to snapdeal
but i refund till now.
Dear Rinky(sweetrinky091),

This is to inform you that we have taken a note of your concern and will get back to you.

Regards,
Team Snapdeal
it is very shame they again refuse my refund
Snapdeal is very fake site
they have many escalation
they do not share me, why they not give me refund
Snapdeal Refuse to give me claim
please do any thing
Dear sir my order is shutrbug selfi stick but ur side send me different selfi stick send me .I m not happy with ur this product nd plz u solutions me wt can I do now plz u refund my moaney
Snapdeal refuse my refund
they don't want to give my claim and not satisfy me
so please do any thing to give me claim
Dear Sir
Snapdeal refuse me to give claim
please do some thing i received empty box, which is my fault
please do any thing
I purchase a laptop from Snapdeal which order id is [protected]
when i receive box, box was empty, i compliant to Snapdeal
but they refuse to give me claim and say that you go any where we don't give you claim
please help me to give me claim throw Snapdeal

You did not received but i was lucky that i received but it was found duplicate. I just got misguided by their nation TV ad campaign lower price. Duplicate items are sold.

Software installation date found earlier than manufacture date.
While checking Bar code online no listing found.

When i shared the info with my circle, i found that reputation in the public is very low and there is public opinion that Snapdeal sell used article as new under discounted price.

Company willfully use the lenient law of country
my order id is [protected]
and i give you all details before
Snapdeal is very very cheater
i give you details many times
but you refuse my claim
Dear Rinky(sweetrinky091),

Our team is working on your concern. Our representative will get in touch with you soon.

Regards,
Team Snapdeal
Dear Customer([protected]@yahoo.co.in),

Thanks for reaching out to us. Kindly share your order id or complaint number with us at [protected]@snapdeal.com so that our team may assist with your concern.

Regards,
Team Snapdeal
i send order id at [protected]@snapdeal.com
and give me solution
they don't give me solution
i received empty box
what is my fault?
Snapdeal tell me that we investigate that you receive the product
how can they say that i received product
they cheat me
so please do something
Snapdeal don't want to give me claim
they cheat me, they send me empty box and now refuse my claim
please do something
Snapdeal not response me
they not give me any solution
please do anything
Snapdeal order id [protected]
i give order id and all details many times to snapdeal but no one hear me
my money 21000/- is very very important for me
i know that how i spend money for a new laptop but i don't receive laptop in box
what is my fault i don't receive laptop nor money
please i request you do some thing
Hi Rinky(sweetrinky091),

Our team got in touch with you and informed you that we can not entertain this complaint multiple time.

Thanks,
Team Snapdeal
Snapdeal is very cheater and cheap site
you check review for Snapdeal many customer's are compliant
but i am sure that Snapdeal life is going to end
snapdeal give me proof that they give me original product not empty
if they are send laptop in box so give me proof
please tell to Snapdeal that they provide me proof otherwise give me claim
Snapdeal do not give me solution till now

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information