[Resolved] Snapdeal — No refund | |||
Well, where to start.. Can there be a more worse customer support team than snapdeal..?! I didnt get my refund for 10 days,, so i called snapdeal,, and they coolly ask me to type my order id.. Ok,, i can ignore that torture,, after typing the full number,, the computerized voice says the order id is wrong.. Wtf.. I rechecked it,, reentered it correctly and guess what,, the same computerized voice with the same reply.. Such a waste of time and money.. Hey snapdeal,, i wish i could snap the neck off you.. If you guys don't know to value the customers,, why bother doing business..? Because this is not the first time snapdeal annoying me off.. Order id: [protected] Was this information helpful? | |||
Jul 27, 2016 Complaint marked as Resolved They promised a refund, but still nothing. Just getting calls everyday with a new promise. Snapdeal.com customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
Order ID: [protected]
Well, where to start? The seller is clever, didn't mention whether its rubber coated or not, but the picture shows images that makes You think its rubber coated. Guess what, its not rubber but plastic. OK, I can get on with it. But the quality of the product I received, no words for it, the product is completely different from the images shown by the Snapdeal site and are damaged too. Now that I try to return it, they casually say they cant pick up the product. Well then, what do You mean by 7 day easy returns in the product page? Me couriering the entire 40kg to You is definitely a easy return for YOU BUT NOT FOR ME.
Well, where to start? The seller is clever, didn't mention whether its rubber coated or not, but the picture shows images that makes You think its rubber coated. Guess what, its not rubber but plastic. OK, I can get on with it. But the quality of the product I received, no words for it, the product is completely different from the images shown by the Snapdeal site and are damaged too. Now that I try to return it, they casually say they cant pick up the product. Well then, what do You mean by 7 day easy returns in the product page? Me couriering the entire 40kg to You is definitely a easy return for YOU BUT NOT FOR ME.
How dare You snapdeal cheat like this..? Not only you guys sent me a damaged duplicate product but dared not displaying My review about the product in your webpage. Whats the point of this..? To cheat more customers ?? you guys start counting the days, , Amazon & Flipkart will kick you off the market.. You damn filthy cheaters..!!
Dear vinsh88,
Thanks for the acknowledgement. If you have any further issues please [protected]@snapdeal.com so that we may assist you better.
Regards,
Team Snapdeal
Thanks for the acknowledgement. If you have any further issues please [protected]@snapdeal.com so that we may assist you better.
Regards,
Team Snapdeal
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Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.
Regards,
Team Snapdeal