[Resolved] Snapdeal — Only half order delivered and no refund given

sachintvm

from Pune, Maharashtra

Address:	Nashik, Maharashtra, 422005
Website:	snapdeal.com

Hi

I ordered phone 2 quantity and when parcel arrived i paid for bill which is due, but courier boy did not allow me to open parcel he go away once payment made after opening i got only 1 phone inside and i have open my parcel under cctv, so i have video proof of it i am taking her followup and they agreed that there is mistake from seller side and we will pay u refund i am taking there followup for refund since last month but no proper solution given by them. They send auto reply on twitter facebook also and their phone line is useless.

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Nov 26, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 26, 2016

Snapdeal.com Customer Care's response Dear sachintvm,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Verified Support

Dec 02, 2016

Snapdeal.com Customer Care's response Dear sachintvm,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal