[Resolved]  Snapdeal — Product cancellation

Address:Raigad, Maharashtra, 410206
Website:Snapdeal

I ordered a Cooling Pad for Laptop from Snapdeal on 8th december which got cancelled automatically from your side two days after the order. I don't know why this happened but it happened to me a lot of time before too, I don't know what is the reason of it, maybe I am living in a remote place or your delivery guy can't find my address. I get delivery from you almost Everytime I order it order it and pay online, but this automatic cancellation happens whenever I give a COD order I don't know why or what is your reason for it. But any ways I re-ordered the same order again by COD on 13th december but it still got cancelled on the day was to get delivered i.e yesterday (16th december) and I even got message from you guys the timing of the delivery as 9am -1pm. But unfortunately, I am not gonna place any order from Snapdeal for sometime. Sorry. I got this disappointment from before too.
Was this information helpful?
No (0)
Yes (0)
Jan 18, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Dec 17, 2016
Snapdeal.com Customer Care's response
Dear Jayant Pagadala,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,

Team Snapdeal
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information