[Resolved]  Snapdeal — Product has not been picked up yet

I have order a shirt on 20th November from Snapdeal and I received it on 25th November due to fitting issues I apply for replacement of the product. Snapdeal told me that there will pick up my product in 24 to 48 hrs but no reply from them. Then I myself visited Delhivery office and tried to returned but they didn't accept and told me that office is closed. Actually office closing Time is 7pm and I visited 6:30pm. And on 28th November I received a message from Snapdeal saying that your replacement request has been closed then I kept continue follow up but there agent just told me that we will pick up the product in 24 to 48 hrs but not came to pick up then again on 3rd December I received message from Snapdeal that your replacement request is closed then I kept follow up to Snapdeal regarding my complaint but they failed to solve my problem.