Snapdeal — Product not returning and refund issue | |||||
Sanpdeal, This one is the most horrible experience of my life... I promised myself not to buy anything from snapdeal in my life ahead and same will convey to all my colleague and known peoples.Infect i posted all the story on facebook about your torture. From last 9 days, i am contentiously fighting with your customer care people to schedule the pick up for order id [protected] but always received fake promise that they have forwarded my complaint to back end team. Even i contacted to 3 supervisor (Arjun sharma, aradhana, lokesh) but it was the same type of promise... Nobody came till now... You customer care is paid so i wasted more then half of amount of bean bag... As if you are reaching to supervisor then you need at least 50 minutes to explain your case to everyone... If it get refunded yet.. Then it still will be lose for me... Nothing happening from your side... No one is responding me mail... No one calling on revert of customer care call... Seems that you have thug my money... Even i more wasting on calls... Atlast, found this mail id on internet, little hope... Please arrange call back from any senior authority, if someone look after the mail... Otherwise i will think that snapdeal has runway from india with customer's money.. Dont tell me to contact on [protected]@snapdeal.com or [protected]@snapdeal.com... Several time i contacted but nothing happened so far. A victim of snapdeal robbery, Sandeep [protected] Was this information helpful? | |||||
Snapdeal.com customer support has been notified about the posted complaint. | |||||
3 Comments | |||||
Comments
Your team is calling me each time and say the same line.. I am sorry... But snapdeal is not constrating in improve service.. and nor compensate your customer for his 10 days tourcher.. Don't call me to say sorry again & again
Do take some serious steps... Don't bother your team to say everytime..." Sorry.. But can't help you"
Do take some serious steps... Don't bother your team to say everytime..." Sorry.. But can't help you"
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+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
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Team Snapdeal