Snapdeal — Product not returning and refund issue

Address:110078
Website:snapdeal.com

Sanpdeal,

This one is the most horrible experience of my life... I promised myself not to buy anything from snapdeal in my life ahead and same will convey to all my colleague and known peoples.Infect i posted all the story on facebook about your torture.

From last 9 days, i am contentiously fighting with your customer care people to schedule the pick up for order id [protected] but always received fake promise that they have forwarded my complaint to back end team. Even i contacted to 3 supervisor (Arjun sharma, aradhana, lokesh) but it was the same type of promise... Nobody came till now... You customer care is paid so i wasted more then half of amount of bean bag... As if you are reaching to supervisor then you need at least 50 minutes to explain your case to everyone... If it get refunded yet.. Then it still will be lose for me...

Nothing happening from your side... No one is responding me mail... No one calling on revert of customer care call... Seems that you have thug my money... Even i more wasting on calls... Atlast, found this mail id on internet, little hope... Please arrange call back from any senior authority, if someone look after the mail... Otherwise i will think that snapdeal has runway from india with customer's money..
Dont tell me to contact on [protected]@snapdeal.com or [protected]@snapdeal.com... Several time i contacted but nothing happened so far.

A victim of snapdeal robbery,

Sandeep
[protected]
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Dear avi0saini,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
Your team is calling me each time and say the same line.. I am sorry... But snapdeal is not constrating in improve service.. and nor compensate your customer for his 10 days tourcher.. Don't call me to say sorry again & again
Do take some serious steps... Don't bother your team to say everytime..." Sorry.. But can't help you"
Dear avi0saini,

We sincerely regret any inconvenience you have faced and assure you that your concern is being looked into. Our team will check and update you regarding the concern.

Regards,
Team Snapdeal

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