[Resolved] Snapdeal — Ray ban duplicate sunglasses | |||||
Hi team, I ordered ray-ban green wayfarer sunglasses rb4194_6019a on 3rd october 2016 from snapdeal, the moment i received the order, i found it was duplicate and without wasting my time i canceled the order. I inquired on rayban and came to know that snapdeal is not authorized to sell rayban sunglasses. They were delaying the pickup, even i got message that pickup was failed and you refund will be cancled in 48hr. They have not contact me anytime. Finally after 3 day they came and pickup the sunglass. The pickup man has checked the product and then accepted the item. Today on 23rd i received the message that product has failed the quality check. I have not seen the sunglass for more than 10 min and in that time how can quality of product will reduced. If action is not taken i will file police case against snapdea, in consumer court. The dealer. I will send complain to rayban that people are being making fooled about product and duplicate product are being shelled on snapdeal. Need to stop snapdeal to do same with other consumers. Details: Order id: [protected] (1 item) details Placed on 03 oct, 2016 Ray-ban green wayfarer sunglasses rb4194_6019a Size: medium Was this information helpful? | |||||
Nov 24, 2016 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Oct 24, 2016 Snapdeal.com Customer Care's response Dear [protected]@gmail.com, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim. Regards, Team Snapdeal Verified Support Dec 02, 2016 Snapdeal.com Customer Care's response Dear [protected]@gmail.com, We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance. Regards, Team Snapdeal | |||||
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