Snapdeal — received faulty product | |||
I ordered tablet iball Q1035 on snapdeal (order id [protected]) on 27th jan 2014 I received the product and I found that tablet touch screen is not working and the tablet is getting switched off again and again. When I register my complaint (no.4906755) to snapdeal they promised me that will call with in 48 hrs but there was no response at all.i tried calling again and again I send reminder mail also. Then I decided to to take the tablet to iball service centre there it was not possible to b replaced the service centre guy gave me a DOA receipt and he call up to snapdeal. after a hour I got a call from snap deal to scan and forward the receipt of DOA which I did. after few hours I got a mail with the same promise but there is no sign regarding replacing the tab. or refunding the money. Was this information helpful? | |||
 4 Comments | |||
Comments
I ordered tablet iball Q1035 on snapdeal (order id [protected]) on 27th jan 2014 I received the product and I found that tablet touch screen is not working and the tablet is getting switched off again and again. When I register my complaint (no.4906755) to snapdeal they promised me that will call with in 48 hrs but there was no response at all.i tried calling again and again I send reminder mail also. Then I decided to to take the tablet to iball service centre there it was not possible to b replaced the service centre guy gave me a DOA receipt and he call up to snapdeal. after a hour I got a call from snap deal to scan and forward the receipt of DOA which I did. after few hours I got a mail with the same promise but there is no sign regarding replacing the tab. or refunding the money.
Reply
Dear Joaquim Dsouza,
Sorry for the inconvenience. This is to inform you that your concern listed 29 JAN 2014 has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team
Sorry for the inconvenience. This is to inform you that your concern listed 29 JAN 2014 has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team
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