Snapdeal — Refund not getting

Address:Darjeeling, West Bengal, 734009
Website:www.snapdeal.com

Please help me.
snapdeal told me to give me my refund but now they are refusing without any reason.
i want to know the reason for not getting my refund as well as product back
.
i want to talk to the supervisor of the snapdeal about this, ..
if this does not gets cleared i want snapdeal to call me within today to talk about it.
my email id of snapdeal account is [protected]@gmail.com
the product was iphone 5s
Was this information helpful?
No (0)
Yes (0)
Snapdeal.com customer support has been notified about the posted complaint.
Jun 10, 2016
Updated by pradesh gurung
Hello team snapdeal.
you guys have not yet given me my refund as well as my product back.
you guys are lying to me all the time.
you say that the product is out of stock thats why you cannot replace it but thats not true, theproduct is not out of stock, i checked myself, please look again if the product is available.and if not then you guys can bring the product back? isnt it?
about refund you guys are giving me lame excuses.i dont understand what is there that u are not giving my refund to y account.

here is another option.you guys can give me anything worth 20499rupees. im ready to take anything for that money i[censored] say that the particular product is out of stock.

i gave 20499 rupees, where is the money right now?who is holding it right now? snapdeal right? but who has the right on that money? me right?

please help me out and do something, im a middle class person and u should also understand the value of money.

if you can give me my refund with cash also, i[censored] want i can come to you to collect money.

here im ready to make compromises, you should also take initiative now please...

ID- [protected]@gmail.com

regards
pradesh gurung
Complaint comments 

Comments

Dear pradesh gurung,

Sorry for the inconvenience. This is to inform you that we have taken a note of your concern and will get back to you.

Regards,
Team Snapdeal
call me snapdeal???

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information