[Resolved]  Snapdeal — Refund not initiated

Address:400097

Hi, I have bought 'Portronics Pure Sound Pro BT II Por118 Bluetooth Soundbar' (Order ID: [protected]) from Snapdeal and I didn't like the product hence I have initiated the return & refund. Snapdeal has picked-up the product from my place and it returned successfully. However, I have still not received my refund. Its over 2 months now and I have complained many times to their customer care. Every time they give some or other baseless reasons and I don't know where is my money. Please can you take some action and help me to get the refund as soon as possible. Thanks, Suman
Was this information helpful?
No (0)
Yes (0)
Aug 7, 2021
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear mrsumank,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.


Thank You for your cooperation.

Regards,
Snapdeal Online Tea

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information