[Resolved] Snapdeal — Refunded amount not received

Jitender Singh87

from Delhi, Delhi

Address:	Ghaziabad, Uttar Pradesh, 201014
Website:	www.snapdeal.com

I ordered one earphone from Snapdeal on 11th November but i canceled that order in evening just because the delivery time is too long but till now i didn't receive the refunded amount. I contact snapdeal 3 or 4 times but they always ask about the bank statement and ask to wait for 4 working days. I think its more than 4 working days till now. I also sent them bank statement but no response from there side. I am attaching the bank details and snapdeal app snapshot which shows that amount is refunded by them on 11th of November.

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Dec 23, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 22, 2016

Snapdeal.com Customer Care's response Dear Jitender Singh87,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal