Snapdeal — Refused to return products instead of return policy | |||||
Hi team My name is Ashish sharma i am a snapdeal customer. I have concern and big issue that i ordered one Ambrane Power Bank of 10000 mah black on 13 Feb 2016 which was delivered by delivery boy to me on 17 Feb 2016 and after that i found that power bank is so heavy in weight as well as i found that it takes time in charging i.e. i am not satisfied with product so i raise a return request (under 7 days return policy) on 21 Feb 2016 (Order ID: [protected], Reference no:[protected] but on 22 feb snapdeal refused to return the product which is not acceptable according to policy. Please help me. PFA mail received from snapdeal of refusing request. Was this information helpful? | |||||
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Snapdeal.com customer support has been notified about the posted complaint. | |||||
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(ashish211990)
Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.
Regards,
Team Snapdeal