Snapdeal — Reg: Sony CyberShot W710 16.1MP Point & Shoot Digital Camera (Black) damaged product

Address:Coimbatore, Tamil Nadu

respected sir, we have repacked the damaged product and pasted with return form and waiting for next step of the process.we registered the complaint on 28/10/13, after that 12 days passed no steps taken by you.financially i am in trouble so i am requesting you to refund the money within two days. Bank: AXIS BANK Name: SURESHKUMAR S accout no: [protected] IFSC CODE: UTIB0001748 ORDER NO.[protected], DELIVERED ON OCT 26, 2013 REQUEST NO.3688227
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Nov 09, 2013
Updated by suresh1986
sir,
We have ordered sony 710 cybershot camera in snap deal and received a damaged piece on 26/10/2013.Then we filed a complaint on 28/10/2013, but no taken for about 12 days. we called the customer service and repetedly then only they responded.But no re pick up has done yet 09/11/2013.please help us to solve this problem.

Thanking you
Complaint comments 

Comments

Dear SURESH KUMAR S,

We apologize for the inconvenience. We care about your grievance, and your complaint, listed on 9 Nov 2013has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team

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