[Resolved] Snapdeal — Reschedule for Pick up for return order

Ninad Sakharwade

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400053
Website:	www.snapdeal.com

HI

i had initiated returns for order ID [protected] however nobody came to pick up . i got the msg to Reschedule the pickup however i am not getting the option to Reschedule on app nor on site.

i have tried to call and Reschedule but it says ' due to some technical issue i cant do that ' . requesting to Reschedule pick up for my order ID [protected]

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Jan 2, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Dec 02, 2016

Snapdeal.com Customer Care's response Dear Anupam Maheshwari,
We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.
Regards,
Team Snapdeal

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Comments

sumiradhi93

I have ordered lens pair but I want to replace the product ..I applied for return/replace but NW it showing reschedule the return..pick up is failed.. There is no option fr reschedule how to return..its emergency any one help me ticket ID 26525161...odrer id-[protected]

sumiradhi93

Subordee id-[protected] want to replace this order

Snapdeal.com Customer Care

from New Delhi, Delhi

Verified Support

Dear sumiradhi93,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

Anki499

from Mumbai, Maharashtra

I have odered a pair of jeans, , want to return, , but its showing reschedule the return .. there is no option on how to reschedule, , my ticket id is 33003646 .. my order id is [protected]!! Please help its urgent

Snapdeal.com Customer Care's response, Oct 20, 2016

Verified Support

Dear Anki499,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Snapdeal.com Customer Care's response, Dec 4, 2016

Verified Support

Dear Anki499,

We hope your concern is resolved. Please drop us an email at writetous@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal

Anupam Maheshwari

from Mumbai, Maharashtra

Hi, I had initiated a return request for order ID [protected]. However, nobody came to pick up the order. Now i've got the msg to reschedule the pickup but i'm not getting the option to reschedule on snapdeal's app on website.

I have tried to call the helpline for Rescheduling but without any success. Please help.

Anupam Maheshwari

from Mumbai, Maharashtra

Hi, I had initiated a return request for order ID [protected]. However, nobody came to pick up the order and now i've got the msg to reschedule the pickup.
I'm not getting any option for rescheduling on snapdeal's app on website.

I have tried to call the helpline for but without any success. Please help.

Snapdeal.com Customer Care's response, Oct 26, 2016

Verified Support

Dear Anupam Maheshwari,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Ravinder Jagpal

from Gurgaon, Haryana

Hi, I had initiated a return request for ticket ID 36204712. However, nobody came to pick up the order and now i've got the msg to reschedule the pickup.
I'm not getting any option for rescheduling on snapdeal's app on website.

Kanishka Verma

from Ludhiana, Punjab

I ordered a mobile cover for iphone 7 but I have received for iphone7 plus instead . I have placed a replacement order but no one came to pick up and now it's asking to re-schedule the pick up date . However, there is no such option on the app . My order no. is [protected]

Snapdeal.com Customer Care's response, Mar 28, 2017

Verified Support

Dear Kanishka,

We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly.

Regards,

Team Snapdeal

naren1896

from Roorkee, Uttarakhand

my order is Id: [protected]. Snapdeal message told me to set a convenient date and time to reschedule the pickup.I am not able to find the option for reschedule in the snapdeal app. how can i reschedule please tell me the proper steps.

Snapdeal.com Customer Care's response, Jun 23, 2017

Verified Support

Dear naren1896,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Ritesh R Rajkumar's reply, Oct 27, 2017

Where u able to return ur product?

Ritesh R Rajkumar

from Kolkata, West Bengal

If this is true! Then snapdeal i orederd coolpad note 5 and now returning the product because of a WHITE SPOT MARK ON THE DISPLAY SCREEN AT THE LOWER RIGHT CORNER OF THE SCREEN!
(Wanted to replace but it showed OUT OF STOCK)

Finally i couldn't be there for the pickup of my product. NOW it says pick re scheduled . But dont know when? How to return the product now?

Email id [protected]@gmail.com

Order id [protected]