Snapdeal — Return /replacement policy

Dear rakesh43246,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team

Dear rakesh43246,

Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.

Regards,
Snapdeal Online Team

So sorry to say that I want to return the product which I have received today...i dnt like the print and the size is small for me...orders no-[protected]

Dear khamz gangmei,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.


Thank You for your cooperation.

Regards,
Snapdeal Online Team

Hi khamz gangmei,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Regards,
Snapdeal Team

I Have ordered a Dolphin solitaire sofa during unbox diwali offer believing in the quality committment of snapdeal. However when i opened the packing it was found to be damaged although it had attractive fabrics. I talked to the snapdeal executive and was offered replacement/refund. I opted for replacement first. But when i surveyed the sofa for its quality it was very inferior quality product. Within hours i contacted snapdeal executive again and requested for refund but i was told that once i have opted for replacement, it cant be changed. Now they are forcing me to have this poor quality sofa in my house. In my subsequent conversation i offerred to pay more should they provide me good quality durable sofa but they didnt pay heed to this. Its very frustrating that they are going to send me that inferior quality sofa again. Please help me!

Thanks for reply. My order no is [protected] dated 03/10/2016 and complaint no is 34910524 dated 3/11/2016. For God sake please dont send me the same sofa again.

Sanpdeal is worst online shopping app because once I will place return policy of product but from snapdeal there was no reply on calls answer and there was no from till now...dear friends don't shopping from sanpdeal the worst online shopping app

I bought laptop but charging problems very worst problem online store I bought for nearly 50k .i need it to charge it immediately my no [protected]

Invoice no. - S577D8/10000078
TICKET ID FOR RETURN[protected]
REGISTERED ID [protected]@gmail.com
Mobile no. - [protected], [protected]

I have ordered a mobile of karbonn brand and it is defective with respect to its software as the audio profiles automatically get changes frequently and am fully unsatisfied with it . i have placed request for its return within 10days of order and now snapdeal is refusing to return it and asking to go service centre for any jobsheet or denial letter as guided by their representative and even i have approached onece to service centre but they told me that jobsheet is issue only in repair case and i have to return the product then what is the sense in this for askng jobsheet by your representative.what is the meaning of 10days return policy from home if we have to go service centre for some document for its return.And this is obvious too that no service centre will deteriorate its image by providing denial letter i.e that they cannot help in this matter.Either defect is physical or virtual it shall be considered.
I further request you to collect your product
back or otherwise i ll take further stringent actions.

Snapdeal chor hai fraud hai.. Mai callmate k power bank p3 15000mAh k li thi jo ek dum kaam nhi kr rha tha. Pr unlogo ne return ki jagha mujhe callmate k coustmer care k no de diya.. Ye hm logo ki responsibility hai.. Aur mujhe reply bhi nhi kr rhe the.. Phir mujhe mjboori m social media k help Lena pda. Aap log ko Yahi krna hai toh seedhe bolye coustmer ko harrash krna bnd kijye..

Snapdeal chor hai fraud hai.. Mai callmate k power bank p3 15000mAh k li thi jo ek dum kaam nhi kr rha tha. Pr unlogo ne return ki jagha mujhe callmate k coustmer care k no de diya.. Ye hm logo ki responsibility hai.. Aur mujhe reply bhi nhi kr rhe the.. Mai 2 nd day hi delivery k baad return request ki thi pr koi faida nhi Hua... Phir mujhe mjboori m social media k help Lena pda. Aap log ko Yahi krna hai toh seedhe bolye coustmer ko harrash krna bnd kijye..

U koba bluetooth does not work

Does not work u koba bluetooth

Dear Humaa,

We request you to share your concern in detail along with your order ID, complaint no. and contact information with us at [protected]@snapdeal.com so that we may assist you.

Regards,
Team Snapdeal