[Resolved] Snapdeal — Selling fake products using brand name

Rajeshwari Nagwekar

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400081
Website:	Www.snapdeal.com

I had ordered Ucb sports women deo from snapdeal and what I recieved was a cheap used deo with irritating smell. I tried to return it but customer service executive from snapdeal replied that they sell fake products and quality doesn't qualify for the return.

Was this information helpful?

No (0)

Yes (0)

Nov 25, 2015

Complaint marked as Resolved

I got a call from snapdeal customer care. Issue was properly addressed. Since it was delivered by other vendor quality was poor I recieved refund

Snapdeal.com customer support has been notified about the posted complaint.

Related Snapdeal.com reviews

View all 14445 Snapdeal.com Reviews

Comments

Snapdeal.com Customer Care

from New Delhi, Delhi

Verified Support

Dear Rajeshwari Nagwekar

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team

Snapdeal.com Customer Care

from New Delhi, Delhi

Verified Support

Dear Rajeshwari Nagwekar,

Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.

Regards,
Snapdeal Online Team