Snapdeal — Smartphone description was not clear/neglecting to take return | |||||
I brought a Infocus M370i from snapdeal, after seeing the phone i was shocked because i did not find a slot to insert memory card, so i called Infocus customercare where they advised this phone has two slots in that one slot is hybrid type were i can use SIM or SD card. This information was not mentioned in Snapdeal website on Nov 2nd 2015. So i submitted return. Received call from Snapdeal on Nov 3rd they did not accept there mistake and take the phone back. and Now i called snapdeal again today Nov 9th still they are neglecting to take return and says technical specification contains Hybrid SIM info. when i checked on Nov 2nd Hybrid Sim info was not updated in Snapdeal website and now (Nov 9th) they updated the info and deaning to take return, worst customer service, cheating people. need to take necessary action against snapdeal Was this information helpful? | |||||
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Snapdeal.com customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
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Dear Arulbe,
Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.
Regards,
Snapdeal Online Team
Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.
Regards,
Snapdeal Online Team
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We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
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Snapdeal Online Team