Snapdeal — snap deal without confirmed me to cancell my order

Address:

Chennai, Tamil Nadu

Dear sir ! I have placed my order for “ mall 4 all combo of black & white full sleeves shirts” and my order no:[protected] dated on 22/01/15 through snapdeal website and I received confirmation mail also. My EST delivery date 31/01/15. Second time I received confirmed mail from snapdeal that is “Our promised dispatched date 23/01/15, will be dispatched within 3 working days of promised date” and also I got sms alert on 26/01/15 via my mobile no:[protected]. In that also mentioned it will be shipped within 3 business days. But 29/01/15 I received one mail from snapdeal your order is cancelled. It totally disappointed and mentally is depressed to me for waiting/excepting my goods. It’s really cheating to me. Its totally waste my time to search snapdeal website for available product and place my order and waste of cost & time too. Please answer me the following: 1) How it’s possible to cancel the already shipped /dispatched goods(within 3 days)? 2) It’s not your problem to delay of shipment? Its mine only. I am not worried/complaint about to delay in shipment to you okey. I am totally and mentally depressed about your cheating/dealing like this, you must compensate me for my mentally depressed else you must replacement of my goods what I ordered. Please take necessary action against this mail otherwise I take this to human rights. Please treat as most urgent. Thanking you, Anand Madivanan [protected]