[Resolved]  Snapdeal — snapdeal scam for sellers

Address:Hyderabad, Andhra Pradesh

snapdeal.com is big fraud company for sellers. It keep catching new sellers every month and make them cry fire tears to old sellers. Not even a single old seller is doing business with snapdeal.com as snapdeal.com is really big scam. Let me tell you how snapdeal scam works for sellers. The first make you register with there Ordinary program which is also called Dropship and once you register and start listing they have third class database of customer database who keep ordering and cancelling. I have seen seller to sell there own product creating duplicate accounts and simply purchase items and cancel in COD as snapdeal has no control in COD and neither they have any standards for account maintenance or suspensions any ways that there own problem more then 30 to 40% COD returns we have seen in snapdeal and courier companies used are also third grade like Delhivery, Ecomm, Xpressbees and many worst companies which take 45 to 60 days also some time to return your product and many are lost in between which are never being paid. So bearing this torture seller decide to either close his account and keep following for month behind snapdeal.com to get compensation or seller protection which are given after torturing for months. Then snapdeal team offer you there SOI model in which you have to supply materials to there warehouse and then the real drama starts. The product will keep going and coming back as COD return when they are added when they gone no track at all and at-last the seller decide to close the account and stop business with snapdeal again and they torture you by not returning your own products for months and months and you keep following months and you get simple same same reply that we are working out on the same.They do not even return neither pay your items as most of them would have being lost by them or broken. Check our response with them I have marked some suborders in red for which they say its a sales return but I have not got any product out of the 557 products sent to VOI snapdeal. Summary Qty Supplied 557 Shipment 499 Return 26 RTV 16 Inventory 16 16 product costing more then 4, 00, 000/- ( 4 lack) either they should give me or pay me which are high value mobiles but neither they pay nor they return my products after 1 year of follow i still did not get my money. So i am taking legally them to consumer as well as civil for the pain they have given to us. But before we would like to every seller to be careful with such fraud company who just uses and throw your they make millions making you in heavy losses this is not only my experience but mostly mainly many seller who have just closed but did not come out. Many seller who did not audit there sales have lost lack of rupees with them and they don't even know that. I would warn snapdeal team to return my items or money before i can take this post globally. Thanks Naveen Kumar 91-[protected] [protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Nov 22, 2017
Complaint marked as Resolved 
Yes it was solved very professionaly snapdeal took time to resolve but yes they have resolved professionally Thanks Naveen
Snapdeal.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear vivaan kumar,

We apologize for the inconvenience. We care about your grievance, please share registered seller ID at [protected]@snapdeal.com so that we can assist you.

Thank you for cooperating.

Regards,
Snapdeal Online Team
Dear snapdeal team,

Payments were promised to be paid of 2nd June and there is no sign of payments again.

Why are you giving resolution when there is no intension to pay the money.

This are my hard earned money which we cannot leave in this way.

Other sellers why are you guys silent check your sales report and audit your account you will find many holes in the orders and at the end you will end up in losses.

I have 3 times started and closed that snapdeal will improve but nothing they are same making seller's cry
resolution was promosed on 2nd June and still there is no response

how other seller are tolerating i am still not sure.

Only apologize mails will not work start paying the payments asap now

you have already taken 8 month more how much time u need
After 1 month of again follow up with snapdeal.com they promised me payment on 2nd June which may reflect in my bank on 6th June and today is 8th June still no payments are being paid.

I said again and again they are big scammers. Specially do not sell manufacture warranty products in snapdeal surely pathetic in terms of paying your hard earned money.

Naveen Kumar
Hi vivaan kumar,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Team Snapdeal
My issue is solved by paytm after posting in consumer site thanks to consumer site and other online law communities

Vivaan Kumar
yes all issues are solved

settlement is done now

Thanks for every one who supported me for this issue

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information