[Resolved] Snapdeal — Snapdeal strategy is to ditch customer!

SNOjha

from Kolkata, West Bengal

Address:

New Delhi, Delhi

I placed 3-4 successive orders at Snapdeal - none of the orders were fulfilled in satisfactory manner. Reasons for dis-satisfaction - delayed delivery, incomplete delivery, non-delivery and even asking for payment against delivery which was pre-paid during order placement. Example #1: Order ID: [protected] (1 Item) Placed on Sat, 29 Nov, 2014 with full payment The product was not delivered. Example #2: Oplus Mobile: Order ID: [protected] Placed on Sun, 02 Nov, 2014 with full payment The Oplus mobile stops functioning in July 2015. Warranty support is promised by Snapdeal but no action is taken as of today. Indian customers should think twice before placing any order to Snapdeal.

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Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2015

Snapdeal.com Customer Care's response Dear SNOjha,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Snapdeal Online Team