Address: | New Delhi, Delhi, 560037 | Website: | www.snapdeal.com |
Ticket ID[protected]
Order NO-[protected]
Product Name-Pureit Classic 14Lit..
Snapdeal sent a mail to me:- Reference to your call at 25th Nov, 2015 04:17 AM today - Unable to accept return of your Pureit Classic 14Litres Water Purifier
Your Pureit Classic 14Litres Water Purifier has crossed the period of return.
Our return policy states that a return request must be raised within 7 days of receiving an item. Hence, your return request cannot be accepted. Please Click Here to view our return policy in detail.
Kindly use reference number 14017519 for any future correspondence on this matter.
Thank you,
Team Snapdeal
Hi,
I got my product delivered on November 20 and I applied for the return policy on November 24.
How many days are in between, is it beyond 7 days?
I got the confirmation massage for return item on November 24, 2015 at 10PM and on 25th after calling customer care at 4am, snap deal replied as unable to accept return...!
I'm waiting for your courier boy to pickup the product...Request for Return.
I'm thinking to replace the product with aquagrand, no after this I lost hope on snap deal service.. I'm returning this product as it doesn't suit for our water and water doesn't getting filtered properly.
ON NOVEMBER 24th I got the below mail
My Orders | My Account
Dear visweswar reddy,
We are very sorry to know that you were dissatisfied with your recent purchase.
Ticket ID[protected]
[protected]
Product Name-Pureit Classic 14Lit..
Please follow the instructions below to send us back the item:
Pack the product along with the invoice and the original brand packaging.
Paste the return form on top of the package. You may click here to download the return form.
Send the package to our warehouse via any national courier.
Click here to share the tracking details of the package with us.
Send us a scanned copy of the courier receipt via e-mail.
We will reimburse you the courier charges in the form of SD cash once we have received the package.
Sincere apologies for the inconvenience caused.
Snapdeal Team
INVOICE OF THE PRODUCT:-
Hi visweswar
Thank you for your order!
Here's a summary of your purchase. When we ship an item, we will send an update with tracking details.
Order ID: [protected] Placed on: Tue, 10/Nov/2015
Delivery Address
visweswar reddy
2/74, near saibaba temple, laksmipeta village, via mydukur, chapadu mandal, kadapa dist, ap
Near saibaba temple
Cuddapah - 516172
Andhra Pradesh
Phone Number
[protected]
Payment Summary
Total Price Rs.1445
You Paid Rs.1445
Payment Type Debit Card
Payment Subtype MasterCard Debit
CANCEL
TRACK MY ORDER
Pureit Classic 14Litres Water Purifier
Estimated Delivery: 19 Nov - 23 Nov
Price Rs 1445
Delivery Charge Free
Quantity 1
We look forward to seeing you again soon.
Team Snapdeal Was this information helpful? |
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team