[Resolved] Snapdeal.com — Cancelling order without reason

Biju Sreenivasan

from Jammu, Jammu and Kashmir

Website:

Snapdeal.com

I ordered for safari back bag in oct 1, initially they show it will be delivered on 13 th which did not happened. later i got message that it will be delivered on 19th. and while tracking the courier, it shown as reached calicut. but today morning i received message add the order is been cancelled.in between i have ordered to meet my requirements and not for fancy. how can it be delayed 3 weeks and cancel without informing me. can i go to consider court. please advise.
Order number [protected].

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Nov 23, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2016

Snapdeal.com Customer Care's response Dear Biju Sreenivasan,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Verified Support

Dec 02, 2016

Snapdeal.com Customer Care's response Dear Biju Sreenivasan,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal