Snapdeal.com — Cheating & 420 with customers

Address:Udaipur, Rajasthan

Cheating & 420
Snapdeal is a cheating and 420 portal is the inside story, etretail.Comteam go for a feed back from real sufferers.They are not ashamed of any such repeated acts of cheating and 420, if you are keen to understand the other side of the story, please let me know how this online shopping portal has repeatedly cheated me and how may times i had to suffer the otherwise pain of repacking and reshipping. It has been a painfull experience, online shopping is done for the pleasure and ease of shopping from home, but it has been a lousy and painful experience with snapdeal and believe the team concerned is not ashamed of repeating their act of cheating, instead of penalizing and taking action against the supplier they are penalizing the customers which proves they have hand in glove relationship with the supplier as they are making money, i have checked up with their logistics partner also on the daily frequency of reverse pick ups from a small town like udaipur, which indicates their acts.
It shall be my en-devour to express my hardthrobe and pain through all the social media and consumer protection forums on the services and dealings of snapdeal.
I would like every media agencies including etretail should go and have in depth study of online shopping experience of this portal and they should publicly condemn and warn the general public in public interest about such acts.

Growth of this nature is not going to last long by act of cheating and 420 with customers repeatedly. Existence would be a problem with the awful and lousy customer support team. It is for any business house big or small is by retaining customers and not throwing them, one sided communication and lack o[censored]nderstanding is going to hurt the company in long run. Thinking big and big steps by small cheats and lousy services would be a big story some day.
Continued:-
Order no:-[protected]
09th, july 2014
The item description so described on the portal was 3.5 channel helicopter, and the supply was for 2 channel helicopter in box of a 3 channel helicopter, is it not cheating and 420, it is in spite of writing repeatedly their is no positive response, i have not opened the box, the product is lying with me in an packed condition. It is a nonsense sort of attitude of al concerned including kiunal bahal, rohit bansal also.
I would certainly not spare snapdeal and put my foot forward to condemn this type of act full of cheating and 420, this is not the first time that i have faced such act of cheating and 420 for the first time, if somebody has the pain to look into the details of my account since jan 2014 this has happened for the 5th time.
What i just wanted was to teach a lesson to the supplier and ship me a proper 3.5 channel helicopter with debit to my sd cash lying and than call for the reverse pick up and see for themselves what has been supplied and then credit the amount of item returned. This fair proposal was not accepted as they all believe in cheating and 420 and not retain customers.
Shame, shame and nothing more, the growth may be there but not lasing and short lived with all bad words.
Shame shame.

Kamal garg
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Snapdeal.com customer support has been notified about the posted complaint.
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Dear Kamal Garg,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

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