Snapdeal.com — Cheating from snapdeal | |||||
I bought Panasonic eluga from snapdeal around 7 months back. This mobile started giving problem after 15 days o[censored]sage. There was problem with charging port, headset jack and the mobile used to heat up after using continuously for just 15-20 mins. After waiting for 3 months, i could not cope with this problems from this hand set and visited one service center and got it checked by the center people, to my surprise the handset was already opened and there was something written(SV) inside the mobile(attaching the snap) and the center guy told me that this handset is a used one(refurbished one), called up snapdeal customer care center.They told me to visit another Panasonic customer care centre and get the handset checked .I visited this center(sree sakthi telcom service center rajajinagar) these people are very rude and un professional. They made me visit many times and they took one month to get it repaired. Even after there claim of repair being done, the device has the same problem which were there at the beginning. I suggest people not to buy any products from snapdeal. even i got similar complaints about snapdeal from many people. This is a bogus online marketplace. After many months of failed communication with snapdeal, i am now going to social media and planning to sue them in consumer court for all this ordeal. Was this information helpful? | |||||
Snapdeal.com customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
Dear Naveenkumar t,
Hope you are doing good.
Information about your Order ID and Complaint Number are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.
Regards,
Team Snapdeal
Hope you are doing good.
Information about your Order ID and Complaint Number are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.
Regards,
Team Snapdeal
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Thanks for reaching out to us. We care about your grievance; your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
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Snapdeal Team