Snapdeal.com — Complaining for philips 8310 hair straightener

Address:	Kolkata, West Bengal, 700013
Website:	www.snapdeal.com

I've placed an order for Philips 8310 Hair Straightener- Black. But when it delivered I saw that the outer box of the product is damaged and the model no. shows in the product is 8309 instead of 8310(which I've ordered). In the box pack it displays the model no. 8310 and in the product it displays the model no. 8309. I've complained then I then after the delivery. But the Pick-up Courier guys didn't receive the product as Snapdeal didn't mentioned in their mail to the Courier complaint that the product model number is changed from 8310 to 8309. Total 10 complaints have been lodged to the Snapdeal Customer Support so far but everytime I called them they said your problem will be solved immediately. I'm really fade-up for this kind of inconveniences. Total 5 or 6 times the courier has cancelled to pic-up my product due to snapdeal still not confirmed the courier that the product model no. is 8309 with the outer box model no. 8310.