[Resolved] Snapdeal.com — Did not initiate for reschedule | |||
Hi, I have ordered a Tshirt on 16-may2016, still it has not been delivered. Today one of the person from snap deal called me and asked me the address as he was not aware of the area, I cleanly guided him the way to reach my address, he said ok sir I will b cuming in short while. I have been waiting for him and later on I received a mail from snap deal stating I have initiated to reschedule the delivery . I was shocked by seeing that bcoz I did not rescheduled for the delivery... I'm really unhappy what snapdeal has done, I have been using flip kart n Myntra they deliver the product on the said date... I'm really not satisfied with the service of snapdeal Please take necessary action on the delivery boy for giving fake statements Order number : [protected] Was this information helpful? | |||
May 27, 2016 Complaint marked as Resolved I got a call from snapdeal and assured to deliver the product within 48hrs and as said i received the product within 48hrs.
Thanks. Snapdeal.com customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Again today i received a call from snapdeal, a lady spoke to me stating your order will be delivered today evening but i did not receive my product yet. later on i got a message from snapdeal we unable to deliver your order we will attempt to deliver your order within 48 hrs.
i have been frustrated by this. very pathetic behavior from snapdeal...
SHAME ON YOU SNAPDEAL, if you can't deliver the order return my amount paid to my account...
i have been frustrated by this. very pathetic behavior from snapdeal...
SHAME ON YOU SNAPDEAL, if you can't deliver the order return my amount paid to my account...
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
71%
Complaints
14445
Pending
2758
Resolved
9447
+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
View all Snapdeal.com contact information
Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.
Regards,
Team Snapdeal