[Resolved] Snapdeal.com — Emporio armani ar1840 watch

Madhu16

from Gurgaon, Haryana

Address:	110021
Website:	Snapdeal.com

I ordered this watch (order no:[protected]) on October 2nd. It was supposed to be delivered by the 14th but wasn't instead I got a text saying my delivery failed and that it was rescheduled. But I haven't had any further response regarding this. No texts confirming the reattempt and the dates for it...
I'm very very dissatisfied by this service..it's been 17 days since I ordered and now I have no idea if I'll even get it..please look into this snapdeal.

Was this information helpful?

No (0)

Yes (0)

Jan 6, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2016

Snapdeal.com Customer Care's response Dear Madhu16,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Oct 26, 2016

Updated by Madhu16 Of course as excited as I was to find out that you guys cancelled my order without any warning whatsoever... now I find myself without a watch and out of Rs.10115 . Kindly refund this amount as soon as possible. It's been 6 days since it got cancelled and I don't understand why it's taking so long to refund the money when it took to you guys no time at all to take it from my account . And thanks for ruining my Diwali snapdeal.

Oct 27, 2016

Updated by Madhu16 Please refund: order no: [protected] immediately

Oct 27, 2016

Updated by Madhu16 Please refund order no: [protected] immediately

Verified Support

Dec 02, 2016

Snapdeal.com Customer Care's response Dear Madhu16,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal