[Resolved] Snapdeal.com — Fake jixing guitar | |||
I had bought a guitar from snapdeal a month ago. The guitar has the following defects: 1. The trust rod is missing. 2. There are 18 frets. Standard guitar has 22 frets. 4 frets are missing. 3. There is no adjustment screw at the bridge. 4. Plate guard missing 5. Strings are too high from the fret board 6. No jixing trademark stamp. 7. One of the strap pins is missing. 8. Fret marks(The round white marks between frets) are missing at many places. I could not understand at first, that it was fake. My new guitarteacher pointed out the defects to me. I want immediate replacement or refund. Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. | |||
 6 Comments | |||
Comments
Dear sir mujhe mera refund avi tak nahi mila hai.mai 1 month se wait kar raha hu.customer care se mai call kar ke paresan ho gaya hu.
ORDER ID- [protected]
TICKET ID[protected]
![]()
ORDER ID- [protected]
TICKET ID[protected]
Order id of jixing guitar is [protected].
-Amor Iqbal
-Amor Iqbal
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
71%
Complaints
14445
Pending
2758
Resolved
9447
+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
View all Snapdeal.com contact information
We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details so that we may assist you with this issue.
Regards,
Team Snapdeal