[Resolved] Snapdeal.com — False information provided by courier pe rson as delivery attempt failed though awe are present at home

Jiten Patel1

from Ahmedabad, Gujarat

Address:	Mumbai City, Maharashtra
Website:	www.snapdeal.com

Dear sir, I have purchase product through snap deal in Diwali offer 17 to 20 October.I have paid the payments.I have received message from snap deal as Mr.kishore rather who delivered product on 21 Oct but at night received message as delivery attempt fail though I have whole day present at home.I have rescheduled delivery on 22 octo and further received message for item delivery but not deliver by snap deal yet.Also in snap deal customer care no [protected] only record Ed tape play and unable to talk with executive.Also send mail to snap deal help but no response received.My order no:[protected] my email is [protected]@yahoo.in

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Nov 25, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 22, 2016

Snapdeal.com Customer Care's response Dear Jiten Patel1,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Verified Support

Dec 02, 2016

Snapdeal.com Customer Care's response Dear Jiten Patel1,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal