[Resolved]  Snapdeal.com — Faulty and cheap quality product

Address:

Mumbai City, Maharashtra

What a waste of time … I have recent had a very bad experience with Snapdeal. But because initially snapdeal had a better service so I took a leap of faith and ordered a product again. You guys have done it again…. What a pathetic service. So I have again started my struggle of getting my refund… So here is my story. I placed an order on Thu, 30 Jul, 2015 Order ID: [protected] Saifox Magic Sleek Dry Iron Immeditel after I opened the product I noticed that the portable handle was faulty. It should lock so that you could iron and then there is a release button. But it does not lock at all. I got the iron for my sister who is going to commence travel tomorrow so I thought there is no time she will have to manage with the handle. Then I turned the iron on medium level. In a few second it started emitting smoke. It got so hot that the irons plastic body started to melt a bit. So I immediately switched it off and I called snapdeal customer support, another waste of time. They guided me online to fill the refund form I don’t understand what is the point of calling them when I have to go through this time and again. But I am completely frustrated with snapedeal and did not wanted to bang my head with your staff any more. So I went online and filled the refund request. Ticket id for the same is 04962431. Now when I read there is long and tiring process of waiting for the refund. What a waste of time. Below are the images if you look carefully you can see the sides melting a little bit…