[Resolved]  Snapdeal.com — Helmet purchased online from snapdeal

Address:Gautam Buddh Nagar, Uttar Pradesh, 201310
Website:snapdeal.com

I have purchased helmet (steelbird - full face helmet - adonis (dashing back with silver) [size : 60cms]) from snapdeal and they have supplied me a faulty helmet. when i have asked them to return. snapdeal has picked up the helmet (steelbird - full face helmet - adonis (dashing back with silver) [size : 60cms]) but it has not refunded the money. my suborder id: [protected]..

Please help me to get my refund. it is a cheating from online portal and there is no customer care executive to register my complaint and take action.
Was this information helpful?
No (0)
Yes (0)
Sep 23, 2016
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Aug 23, 2016
Snapdeal.com Customer Care's response
Dear Dilip Dwivedi,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information