Snapdeal.com — @home by nilkamal trendz queen size bed with drawer storage

Address:

Sonitpur, Assam, 784028

I have purchased one "@home by nilkamal trendz queen size bed with drawer storage" on 01.04.2016 (Order id: [protected]). The item was supposed to delivered & installed free of cost to my home address.

In the order, the expected date of delivery was mentioned as 08.05.16 to 12.05.16. But the item was delivered on 13.05.16. Even after delivery snapdeal keep on changing expected date of delivery, though the item was already delivered. Even today (31.05.16) it is shown as not delivered in their website.

My main concern with the free installation, which snapdeal has not done till today (31.05.16).

I have called the customer care of snapdeal repeatedly to install the product.

My complaint id to snapdeal is 23800653.

Even i raised a cancellation request on 19.05.2016 (Cancellation request id is[protected]. But till today there is no concern from snapdeal side. Neither they have refunded my money nor they have installed the product.

So, i request team snapdeal to look into my matter with utmost urgency, and refund my money in my account without further delay.

Dr. Soumik roy