Snapdeal.com — Hp scanner n9120 - a3 size scanner

Address:Ahmedabad, Gujarat, 380013

We had purchased a hp scanner n9120 - a3 size scanner from snapdeal.com order id: [protected] on 25 april 2016 payed rs157000. They wear abot to deliver the product between 28april to 2 may. From day one we had seen that delivery confirmation was not update on calling the call center every time they say that snapdeal will take care of your order if the seller is not shipping the order snapdeal will send the same product that we had purchased from other vender, this continued up to 2 march. On 2 march once again we had call the snapdeal for the order status. Same thing they told that snapdeal will take care of your order told us to waiting till evening, on 2 may evening we got a mail that our order has been cancelled without intimating us.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Snapdeal.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear krunalisin,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
Dear.

Team Snapdeal

How much time you need ? How would a customer will believe your promises ?
Dear krunalisin,

We request you to allow us some time as our team is working on your concern. Our representative will get in touch with you.

Regards,
Team Snapdeal
Dear krunalisin,

We wish to inform you that your refund has been initiated from our end.

Regards,
Team Snapdeal

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information