[Resolved] Snapdeal.com — I have placed an order Ref# [protected]

Narasimha Vs

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560059

I have placed an order for a kid shoe. Order No. [protected] on 5th Sept. Till today there is no track on what is the status of the shipment. From your courier portal, gojavas, it says that sent to Bangalore south on 6th, and after that there is no update. What is happening to the shipment. Will I get the shipment or should I cancel the order?

If this is the user experience, I will definitely not use snapdeal in future. It is also snapdeal's responsibility for the shipment delays as we are placing orders on you and not to the third party courier. Hope you don't pass the bug on your courier. Expecting a positive response immediately. I am reachable @ [protected]

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Oct 16, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2016

Snapdeal.com Customer Care's response Dear Narasimha Vs,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal